From ISP admin
Contents |
3.43 - 26.4.2010
HELPDESK
- new helpdesk system released. All technical questions please write to the address support@ispadmin.eu and all business questions please write to sales@ispadmin.eu. Old addresses still exist but hey are redirected to this helpdesk system ( info@net-service.cz, info@ispadmin.cz, info@ispadmin.eu ).
- Other addresses esist as well be there is no reply quaranteed.
BUGS
- fixed some minor bugs reported by users
- fixed bug about permission. In the past the administrator with permission "only read" for Billing, couldn't display an invoice in client's card.
- administrator with restricted permissions (in the Tab "Settings / Administrators") can see only that routers (in the Tab "Routers / Availability","Routers / Mikrotik status" and "Routers / Radius") which have set permissions to "read" or "write".
- fixed bug about check. In the past a client with payment method "check" didn't see it in his user interface.
- In some cases (64bit installations) there were a problem with automatic sending remiders because there were sat low parameters for maximum loading of memory for PHP. This limit is now set up to sending reminders for large number of clients and it works without problem.
NEWS
- when a client is connected through PPPoE, system will show his username and password to PPPoE tunnel while printing settings of this client in client's card.
- in the Tab "Users / Contacts" there ate two new links "Returned contract" and "Unreturned contract". This functions display all clients with returned or unreturned contracts according to information in client's card where is a checkbox for this purpose and there you can write a date when the contract was returned.
- Info letter with settings of user interface ("Others / Inf. letter") is now possible to send according to the Invoice group.
- In client's card while editing there is possiblity to mark checkbox "Don't send mass email". Clients can be filtered accordint to this option in the Tab "Users / Contacts".
- All deleted services by administrator are logged in the client's card "Active services / Show deleted services". There are logged information like Administrator's name and date of deleting.
- added two new variables in the Tab "Settings / Contracts" $FAKTUROVAL_POSKYTOVATEL$" means Invoiced by the provider and "$TELEFON_POSKYTOVATEL$" means Provider's phone.
BACKUPING CONFIGURATION OF MIKROTIK ROUTER
- system now starts single proces for backuping of each router. In the past system backuped router one by one and in the case when connection from side of Mikrotik was failed, script didn't continue and backups of others routers didn't proceed. Now it is corrected. It means if one connection from Mikrotik fails, other backups are not affected.
BILLING
- added new type of export to the accounting system "MK SOFT". Type of export can be changed in the Tab "Billing / Settings".
- in the Tab "Billing / Bank" there is possibility to display "All payments for defined period" and "Disparated payments for defined period" in the PDF or CSV format. These links are located above table of imported payments.
- when the export of payments is set to ABO format ("Billing / Settings" variable "export_uhrad_do_abo=1") system now shows separated payment methods (SIPO, bank transfer, cash). This can be found in the Tab "Billing / Summaries / Billing" by clicking the Icon "Export of payments"
- new possibility of bank import statement in CSV format for GE Money Bank
- in the Tab "Billing / Summaries / Claims" there is list of outstanding invoices. There you can define period for which you want to display outstanding invoices.
- in the client's card (in the Tab "Billing") there is possibility to display all issued invoices for whole year in PDF format. It is located above table of issued invoices for client.
- in client's card there is now option to send single reminder for an outstanding invoice. This option can be found in the Tab "Billing" in the client's card by clicking to detail of invoice. This option is usable only for an outstanding invoices.
BILLING - PAYMENT SCHEDULE
- system now supports generating and printing payment schedule for client
- it must be activated in the Tab "Billing / Settings / Universal" variable "splatkovy_kalendar"
- for this time system supports only generating and displaying of this payment schedule
- in the Tab "Billing / Summaries / Payment" there is possible to generate payment schedule for all clients in PDF format.
- single payment schedule for each client can be displayed in his client card in the Tab "Billing"
- If you have new ideas or wishes about this function, please contact us at the address support@ispadmin.eu
GOOGLE MAPS
- while editing data in client's card there is an icon above the map with checkbox "Show on map". If it is checked client will be shown on the map
- if it is possible the system automatically use KMZ format instead KML. KMZ is compressed format using ZIP. Final size of the file is reduced by 90%
- in settings ("Settings / Sys. Settings") there is a new variable "google_maps_forced_uses_http". If you have problem with displaying layers of the map and use HTTPS, so in this case set this variable to value "1". If it won't help please contact our technical support.
- Antennas could be added to devices of the router. These antennas will be shown on the map with signal coverage range.
- System automatically rewrite unfriendly characters as html entities for right displaying of layers of the map.
- Added new icons for routers and devices
- Icon of non-active router has 50% opacity on the map (without red or green light)
SCHEDULING
- While editing a plan there is the Icon "Service list". this document is in PDF format and can be used as documentation of e.g. repair at customer's place. When the customer sign this document it means that he agree with invoicing this repair or other kind of intervention.
HUNGARY LOCALIZATION
- system supports displaying of Hungary check