From ISP admin
Contacts
The list of contacts implemented into the system, which contains their information. The contact maintains information such as First name, Last name, Status, Group, Adding date, and others. According to these data listed in the heading of each column, it is possible to order the whole list.
The list of contacts shows all the clients input to the system, even those who do not use any service (eg. people waiting for connection or disconnection setup, etc.) A contact becomes an active client only when it is assigned a certain service. Only then their settings become readable on access points, the rules are processed and invoicing of the services is initiated.
- When clicking on the name of the client, a client card for this client displays, in which you can work.
- When moving the arrow over the name of the client, a simple information window will appear containing information about the user account.
Using this button you will display a screen which serves for adding a new contact into the system.
Record filtration
A wide range of possibilities of filtering and searching according to the given criteria: Invoicing group, Group, Type of payment, Details, or Fulltext.
Print
The list of all the contacts and their active services in the PDF file. You can preview the file before printing and eventually you can simply print the list out.
The client number of every client is saved in the system database. It is their unique identificator which is then used in the system, therefore this number must always be unique. The client number, or client ID, is also used as a number of a contract concluded, as a variable symbol stated in the invoice for payment identification, and also as a default user name for login to user interface. From the technical point of view, a client ID is used for marking and processing of the client packets ( mangle ) upon coming through MikroTik routers.
User
The first and last names of an added client. We recommend ordering the names as Last name, first name, as this makes the list easier for a preview when the number of users is higher.
Status
A certain client`s statuses; you can sort the clients according the status, examples: Online, Offline, Limited, Normal, Player, Downloader, Spammer, Bad payer. You can define the statuses in the bookmark Settings / Codebooks / Users status.
Group
Every client cab belong to a certain group. Examples: Company staff, VIP... You do not need to fill in the prefix for the group. You will add and edit client groups in the menu Settings / Codebooks / Client groups.
Adding date
The day when the client was connected.
Services
The number of currently utilized services assigned to a client in the client card - Active services.
Balance
States current client account balance, overpayment or back payment.
Invoices sent via e-mail
Marking of the means of sending invoices via e-mail with an invoice in the PDF format attached.
Invoices sent via regular mail
Marking of the means of sending invoices via regular mail.
Invoicing group
Every client belongs to a given invoicing group. If you are a company, you will create only one invoicing group. Some of the ISPs comprise of more than one company because of the lower tax burden. Therefore they may keep invoicing in more than one invoicing groups, in which every company is represented individually. In every invoicing group, you can set your own logo, stamp and all the information regardless of the others. We add and edit current invoicing groups in the bookmark Invoicing / Settings / Invoicing group.
Transmitted data graph
A basic graph, shows assigned line utilization per a day, after clicking, the detailed statistics of download will show up and we can read from it the daily, weekly, monthly and yearly graphs on the client card screen - Internet statistics.
Show on the map
The address (the extension-line location) will be shown on the map server Google Maps, a new window will open.