Documentation/Users/Universal

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Universal


The ISP admin system defines the General service as a service which does not directly fall under any already defined services (Internet, CATV, etc.). It is a service which repeats regularly and bills the client, eg. for webhosting, network management, etc.

This screen shows the list of users using the General service with information such as Invoicing, Client number, User, Address , IP address, Telephone number, Tariff rate, Connected since, Price, and Balance.



Records ordering

You can easily order all records according to each of the listed columns. When you click into the column heading, you will order the complete list according to the required record. The first click will order the records upwardly, the second one will orderthe downwardly.


Records filtering

In the heading of the page of users, you will find the content filtering options and search according to the given criteria, which allows you to reach better-arranged work even with a high number of users. You will reach more accurate display of the clients if you use a combination of these filters.

Invoicing period

A selection of clients in relation to their invoicing periods:

  • All
  • Not invoiced
  • Monthly
  • Quaterly
  • Half-yearly
  • Annually

 

Fulltext

Direct search of a client, eg. according to the first name, last name, or client number.



F - Invoicing period

Information about invoicing period, in case the given client has different invoicing period set than the classic monthly one, eg. biannual period. This settings might be edited using Edit and edit the invoicing period value in the settings of the service for every client.

  • image:no bill.png No bill
  • image:monthly.png Monthly
  • image:quarterly.png Quarterly
  • image:biannually.png Biannually
  • image:yearly.png Yearly


Client number

The client number of every customer is saved in the system database. It is their unique identifier which the system works with, therefore the number must always be unique. The client number, or also client ID, is also used as a concluded contract number, as a variable symbol stated in the invoice for payment identification, as well as a default user name for login to the user interface. Technically speaking, the client ID is used for marking and processing of the client packets ( mangle ) while coming through individual MikroTik routers.


User

The name of the customer as it is stated in the client card.


Address

The home address of the client, or the address installation.


Connected since


The date since which the customer has been connected ( Adding the Internet service, not only adding a contact).


Balance

The current account balance of overpayment or back payment of the client.


image:map.png Show on the map

The location of the extension-line will be shown on the map server http://maps.google.com, a new browser window opens.


Edit

Using the button, you will be able to edit the General service to a specific client. The data edit screen is identical with the screen for adding the General service in the client card.