Documentation/Users/VoIP

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VoIP

The ISP admin system defines the VoIP service as a service allowing transmission of digitalized voice by means of computer network or other medium penetrable for the IP protocol. It is used for making phone calls via the Internet, intranet or any other kind of data connection.

This screen shows the list of users using the VoIP service with information such as Invoicing, Client number, User, Address , IP address, Telephone number, Tariff rate, Connected since, Price, and Balance.



Records ordering

You can easily order all records according to each of the listed columns. When you click into the column heading, you will order the complete list according to the required record. The first click will order the records upwardly, the second one will orderthe downwardly.


Records filtering

In the heading of the page of users, you will find the content filtering options and search according to the given criteria, which allows you to reach better-arranged work even with a high number of users. You will reach more accurate display of the clients if you use a combination of these filters.

Tariff rate

A selection of client according to the tariff rate used for the VoIP service. Users of all tariff rates, or a chosen tariff rate according to the settings of Settings / Tariffs / VoIP.


Fulltext

Direct search of a client, eg. according to the first name, last name, or client number.

 

Invoicing period

A selection of clients in relation to their invoicing periods:

  • All
  • Not invoiced
  • Monthly
  • Quarterly
  • Half-yearly
  • Annually



Show other IP phones

Displaying of VoIP phones subordinate to the given IP address.



F - Invoicing period

Information about invoicing period, in case a specific client has another invoicing period set than classic monthly one, eg. if they have set half-yearly period. You can edit the settings using the button Edit and edit the invoicing period value in the settings of the service for every client.

  • image:no bill.png No bill
  • image:monthly.png Monthly
  • image:quarterly.png Quarterly
  • image:biannually.png Biannually
  • image:yearly.png Annually


User

The name of the customer as it is stated in the client card.


Address

The home address of the client, or the address installation.


IP Address

The IP address related to the given VoIP service.


Telephone number

The connected telephone number.


Tariff rates

Used tariff rates, see Settings / Tariffs / VoIP.


Connected since

The date since which the customer has been connectedDatum připojení zákazníka ( Adding the Internet service, not only adding a contact).


Price for a month

Invoiced price for a current month.


Balance

The current account balance of overpayment or back payment of the client.


Show the Internet statistics

If you click on this icon, you can display the client card with the Internet statistics. A basic graph showing the assigned line utilization for a current day; after clicking, the detailed statistics of data trasmitted which depicts the daily, weekly, monthly and yearly graph.


image:map.png Show on the map

The location of the extension-line will be shown on the web server http://maps.google.com, a new browser window opens.


Edit

Using the button, you can edit the VoIP service to a specific client. The data edit screen is identical with the screem for adding the VoIP service in the client card.