Add / Edit DVBC service


karta klienta aktivni sluzby pridani dvbcDVBC is a service of providing digital cable TV connection. Set Top box is used for receiving the signal. 







Service Name

It helps identify services of the same category (e.g. Internet) of one client. No need to use it if a client has only one service of the same category.

Connected from

Client´s connection date, or date when service was added.

Invoice from date

Initial date of invoicing the service/item. Usually it is left unchanged (i.e. current date is used), the first invoice is issued at next invoicing. (Invoicing Invoices). If you move the date forward, the first invoice will be issued following this date.

icon info2 You may use Internet system variable $BILL_FROM$, which uses this date. Use for e.g. contract templates when a specific service is selected.

Invoicing period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and yearly. It is convenient to use quarterly due to VAT declaration.

You can switch off year quarter rounding in Invoicing Settings General, ID floating_period.

Invoice separately

   Not selected

More services of the same client are bundled on one invoice by default. Use this option if you need to invoice a service separately.

Reverse charge If the service is in a reverse charge mode, check this field and select Reverse charge type code.

Contract number

Client number is used by default. Use this field e.g. in case you use detailed distinction in client´s contracts.

More on client contracts here.
Card Number Encrypt card number
Different address of installation

Current address of a given service is pre-filled, you may change it upon clicking on ▢.

Suspend service

   Not selected

If client breaches contractual terms in any way, or you agree on temporary suspension of service, you can use this option to suspend the service manually.

Sales agent who sold the service to the client. You may give commission to a dealer in % or a certain amount of money. Set dealers up in Settings Administrators Dealers.

Commission Commission for selected dealer is pre-filled. You are able to change, though. It is a repetitive commission based on client invoicing.
One-time commission A lump sum for a dealer

A tariff as defined in Settings Tariffs Internet. Related items, such as Download/Upload Speed, Price, Tariffs description on invoice are filled automatically. Select Not set if undefined tariff is used, and fill in related items, including price.

Discount type The options are: No discount, Fixed discount (in currency per month), or Percentage discount (from monthly rate). If discount is selected, enter Discount name (invoice description), or its duration (Discount from-to
Flat rate

Amount added to the monthly fee.

You can also enter note.
Installation charge If you use this type of fee use this field for its storing. It is merely information which is not transferred to Invoicing. More on invoicing installation charges
Refundable deposit You can store record on refundable deposit here. The deposit is returned to client after contract termination. It is merely information which is not transferred to Invoicing.

Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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