ISPadmin - Správa klientů

Client with active IPTV service (SettingsTariffsIPTV).

IPTV is a service of providing television via the Internet as the digital television is broadcasted via IP protocol and computer networks. Set-top box is used for receiving. Its purpose is to bring the customer a broader offer of television programmes and broadband data services. Another significant attribute is the ability to transmit images in higher quality than analogue signal.

Display set-top boxes It displays all client´s set-top boxes. icon graph is displayed for an active set-top box in Address column. Click on this icon to ping a relevant IP address.


Client list may be filtered by displayed criteria.

Fulltext search does not work in all fields due to server load. It only works in the important ones (e.g. name, street, city, Postcode code, company, phone number, client number, variable symbols, internal note etc.).

icon info2 You may define a minimum number of characters to be entered by an administrator for a search to work. Define the limit for each administrator in Settings Administrators Administrators, parameter Limited clients´ search.

 Reset Resets the filter to display all entries.



Click on this icon to open a menu, in which you can check columns to be displayed (Table settings), columns to be printed (Print settings), and Search settings. Then press Save and iconoffright. Display configuration is saved for each administrator separately.


icon info2 Uncheck unused columns to speed the loading of the page up.


All entries can be sorted by every displayed column. Click on column name to display the list by the requested column. Click once to sort in ascending order, twice for descending order.

When you hover over client´s name, a basic window with details of a client account is displayed.
Click on client´s name to display Client card.

Invoicing period

Defined in Active services, the options are: - No invoicing, icon billing periods 1 new Monthly, icon billing periods 3 new Quarterly, icon billing periods 6 new Half-yearly, icon billing periods 12 new Annually

Client name

Client´s first name and surname or company name. We strongly recommend to use Surname First name due to better sorting in case of bigger numbers of clients.


It helps identify services of the same category (e.g. Internet) of one client. No need to use it if a client has only one service of the same category.

Connected from

Client´s connection date, or date when service was added.


Home or installation address. Installation address is displayed by default, if it differs from domicile. Installation address is set for each active service.


Set up tariffs in Settings Tariffs.

Price per month

Invoiced price per month base on selected tariff, or individual price.


Actual balance of client´s account. Positive number means an overpayment, and negative one is a debt.

Number of Set-Top boxes Number of client´s set-top boxes. Click on number of set-top boxes to display lines with respective set-top boxes.
 icon graph is displayed for an active set-top box in Address column. Click on this icon to ping a relevant IP address.
icon edit Edit

Service update in Client card. A new window is opened identical to adding new service.

Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic