ISPadmin - Client management

You may store various different predefined contracts for the client, such as Lease contract, General contract, Hand-over protocol, Billing info, Reminders, Information letter, Service provision conditions etc. Create your own contract templates in Settings Contracts. More about contract templates can be found here. An advantage of predefined contracts is a possibility to use system variables. While designing a contract, all variables are replaced with real client data (name, address, tariff, price, etc.). This way, you may easily generate a big number of documents with personalised client data and up-to-date service information. A final document may be used as a contract template for all clients.


+ New contract : Add a new contract

Name Contract name (automatically pre-filled if a template is selected). May be altered.
Description Free description of the contract. Field is not mandatory.
Contract type Contract type as defined in Settings Types. Contract type determines displayed contract templates.
Template Template of contract to be added, see Settings Contracts
Service Contract may differ based on service type. Client´s active services are displayed in drop-down list.
Include client goods in the contract If you check this box, you will be able to include client goods and information about them in the contract.


Include client goods in the contract:


  • The $CLI_USER_GOODS$ variable has been replaced with a new one: $CLI_GOODS[column][number]$
  • This variable can be used in contract templates, which can be added to the system in SettingsContracts My templates.
  • [column]: In the template, the "column" string is to be replaced with the name of a particular column (for example: SUPPLIER). You can find the correct column name in the following list:


Group of goods GROUP
Type of items ITEM_TYPE
Description DESC
Serial number SERIAL_NO
Purchase price PURCHASE_PRICE
Sale price SALE_PRICE


  • [number]: In the template, the "number" string is to be replaced with a number (1,2, 3, ...). With the help of these numbers, you will be able to add particular inventory items to the contract in Client card / Contracts / New contract. First checkbox checked = [1], second checkbox checked = [2], etc. 


In the list of contracts, you may select the following:


Show in CP Display contract on Client portal

icon check okEnabled
icon check koDisabled

Click on icon to show/hide the contract.
icon rtf  icon pdf1 Contract preview
Bulk contract Information, whether the contract was added as a bulk contract.
icon edit You can only edit contract by uploading a new one. Supported formats are: .rtf, .doc and .docx
Send contract to email saved in client card. Contract will be sent as attachment. You may use email templates, and system variables for email body. You may also attach documents from Other Documents, or select a document from your computer.
icon check ko grey Deletes the contract from client card.

Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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