Return of overpayment

Return overpayments in cash

Enter amount, select   In Cash and add Note (e.g. reason for refund). Press Save. Record is saved in Overpayment Refund History. Use icon print or icon pdf1 to print/display Cash Expense Receipt.


Return overpayment to bank account

Enter amount, select   Bank Account (The system automatically fills in bank account number from Client Card, and also proposes bank account numbers used for payments of invoices in the past.) and add Note (e.g. reason for refund). Press Save. Record is saved in Overpayment Refund History. Bank account transfer needs to be done manually or using Bulk order function.


You can delete saved overpayment with icon delete btsp.
All overpayments are filed in Invoicing Overpayments Returned.

Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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