Forgotten root password


You can try two ways:


First procedure

1. Insert installation DVD of ISPadmin and wait for command line to be displayed.

2. Mount system disk and switch to installation repair environment.


mount /dev/[hda1|sda1|md0] /hd
chroot /hd


3. And then change password as usual, i.e. enter it 2x.




4. Exit chroot environment and unmout disk


umount /hd


5. Eject installation DVD and restart server


reboot -f


Second procedure

Mount system partition and modify /etc/shadow and /etc/passwd so that root password is blank.

Enable booting from DVD drive on your computer and boot life Linux from DVD to graphical interface. Mount root of partition the password of which we are trying to recover. Search file:




Search row:




Delete letter x in it so that the row looks like this:




Leave remaining rows untouched and save file.

Another file to be modified is:




Search row starting with root




Remove all characters and leave this:


root:::: (word “root” and 4 colons)


Leave remaining rows untouched and save file.

Eject DVD and restart system. Then boot the system with forgotten password of root user. Log in as usual user and open terminal to enter




Now you are logged in as root and you can run this command




alert icon This command will define a new password for root user!


Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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