When an invoice is settled, it is possible to send a notification (email, SMS) to the client informing them of the fact that their payment has been correctly matched with the corresponding invoice. You can set up notification templates on this page.


icon info2 In the Client card, you can activate/deactivate the sending of notifications to individual clients.


On this page, you can add, edit icon edit, or delete icon delete btsp templates of pending items.



List of system variables - More about system variables here.

Name The title or short description of a template
Invoicing group It is possible to filter notifications according to invoice group. You can always choose a particular invoice group for which a given notification template will be used. If no invoice group is given, then the notification template is question is used for all clients in all invoice groups. If you choose a particular invoice group, then the notification will be automatically sent only to all the members of a given invoice group.
Client group

Each client can belong to a group. Examples: Company Employees, VIP etc. Set groups in Settings Code lists Clients Client groups

Client status

Client´s status. You may sort clients by this status. Examples: Connected, Disconnected, Restricted, Normal, Gamer, Downloader, Spammer, Dodger. Set status in Settings Code lists Clients Client status

Send by e-mail

   Not selected

E-mail subject The subject of an email It is not used in the case of SMS notifications.
E-mail text With the help of the supplied HTML editor, you can create your own notification texts. You can make use of system variables while doing that.
Send my SMS

   Not selected

Text of SMS In the case of SMS notifications, the system shows how many characters there are in a given notification and the number of SMS messages the text will have to be divided into. In this way, you can optimize the number of SMS messages sent. You can make use of system variables here.

Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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