In this tab, you can configure basic settings and de/activate services used in the system. You can hide unnecessary tabs and menus by deactivating those services that you do not need.


The overview of active services contains the following details: 


Service name The name of each service is given and cannot be changed (Internet, Cable TV - CATV, Cable TV - DVBC, VoIP, General service, Mobile and IPTV).
Description on invoice The description of a service that will appear on an invoice along with a tariff abbreviation
Accounting codes Accounting code number - it is used to allocate entries for the purposes of double-entry accounting
Description Description of a given service
Status Service status - icon check ok active / icon check ko inactive. You can change the status by clicking on a given icon.
Invoice separately

A global setting for all invoices for this service You can change the setting in the overview by clicking on icon check ok or icon check ko.

If a client has more than one service (CATV, Internet, VoIP etc.), you can issue a single invoice for all services supplied, or you can issue a separate invoice for a specific service (if a given client has the Invoice separately option activated for that service).

By clicking on icon edit, you can modify the setting of most items (Description on invoice, Accounting codes, Status, Invoice separately). You cannot modify the rest. Confirm the changes you have made by clicking on Save.

Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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