Email Templates


On this page, you can create templates of emails. Using email templates with system variables in them represents an easy, quick and cheap way of informing your clients of anything important. You can send an individual email to any of your clients from the Client card or you can send bulk emails from Other Bulk E-mail.


A new template of emails can be added by clicking on . Enter its name, the subject and the text itself. Then click on Save. In the overview, individual templates can be icon edit edited and icon delete btsp deleted. Furthermore, by clicking on icon check ok or icon check ko, you can set which template will be the default one for:

  • sending invoice emails (the Default column),
  • sending emails informing clients about contracts that will soon expire (the Ending contract column),
  • sending emails to clients who have forgotten their password to the Client portal (the Forgotten password to CP column),
  • sending emails with new request (the New request column), and
  • sending emails about cancellation (the Cancellations column).


Examples of how you can use email templates: informing clients about discounts, asking clients to send their new addresses, notifying clients of planned outages.


icon info2 You can make use of system variables when creating templates. Their list can be displayed by clicking on icon lupa disList of system variables

Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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