VOIP Asterisk


ISPadmin supports Asterisk VoIP PBXs. The system automatically (periodically) downloads data from the PBX and saves them to the database. For each client using VoIP, there is a detailed overview listing all their calls.


A new PBX can be added by clicking on . Enter the IP address, description, username and password to the SQL database. If you want the system to immediately try to connect to the PBX, check the active box. If you want to only add all PBXs to the system and activate them later, leave the active box unchecked. Finish the process by clicking on Save. In the overview, individual PBXs can be icon edit edited and icon delete btsp deleted.


There are two further icons ( / ) that signalize whether a particular PBX is online or offline and whether it is possible to access the SQL database or not.


You have to allow access to the SQL database on the PBX for ISPadmin to be able to download data about phone calls made. If you do not set up access to the SQL database correctly, data about calls will not be displayed. Charges for individual calls are calculated on and imported from the PBX. If a given client has a VoIP service and their phone number has been entered correctly, a detailed overview of all phone calls can be displayed by clicking on the relevant icon.


Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic