Info Page


Info pages are used to notify clients of suspension of their internet service. The client whose service has been suspended can see only the predefined info page that contains the text you have entered (for example: information about the reason for suspension of service, information about where the client in question is supposed to turn to for help). These info pages are displayed only to those clients who service has been manually (by you) or automatically (by the system - for example: non-payers) suspended. Instructions on how to set up the suspension of service function can be found here.


Each reason for suspension of service has its own info page, which you can create in Settings Info Page Profiles. Which page is displayed to a client depends on the reason for suspension you have chosen in their Client card in the Active services section.


For this function to work correctly, it is necessary to do the following:



Overview and history of service suspensions


  • Clients Internet + the Details - Suspended Client filter: an overview of clients with their service(s) suspended
  • Statistics History History: Clients / Client card / Services / Internet / / the Auto-Suspended item: the history of automatic service suspensions by the Invoicing module


Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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