You can send bulk emails to clients from this page. In this way, it is possible to quickly and easily reach out to a large number of people. That can be useful when you want to inform them of something important.


First, choose a template for bulk emails. Email templates can be created in Settings Other E-mail. You may use system variables in the templates. 


You can choose to whom a given email will be sent with the help of the following filters:


  • Active service
  • Router locations
  • Clients’ locations
  • Router
  • Router (clients connected to AP)
  • For offline routers only / Include all dependent routers
  • Internet tariff
  • Client group
  • Status
  • Contract ends in
  • Invoice group
  • Invoicing period
  • Client type
  • Client detail
  • Returned contract
  • Payment type


You can combine the filters in various ways.


When you click on Show appropriate contacts, a list of clients will appear that fulfill given criteria.


Enter the subject of a given bulk email into the Subject field. Again, you can make use of system variables.

Either choose one of your system emails (Invoicing Department, Administrator ...) from the Sender drop-down menu or enter a new one (Enter custom email).


Select one of the client emails (Default email, Invoicing email, Technical email, Business email) from the Send to drop-down menu.

You can add up to 5 attachments to a given email - the File items. There is a certain size limit for attachments in the system configuration - most frequently around 8MB. If you want to increase this limit, contact our technical support at This email address is being protected from spambots. You need JavaScript enabled to view it. .

In the Priority item, choose the priority that will be assigned to the email during sending (Low, Normal, High).


Create the email body itself using the built-in editor.


Finish the process by clicking on Send.


icon info2 When creating bulk emails, you may make use of system variables (only variables from the Client section). You can view the list of system variables by clicking on icon lupa dis List of system variables.


Tips on how to use this documentation



Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:


  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab


It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 


Frequently asked questions along with most important procedures and settings are listed in FAQ section. 


Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 


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