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FAQ

Task activities and work reports

Users do not receive emails after task creation.

When proforma invoices are settled, no invoices are sent to clients.

I do not see any Nagios notifications in Dashboard.

Under what conditions is offline time displayed in Internet Statistics?

I cannot see (some) Inventory items even though I know the items are certainly there.

I cannot find the Technicians tab.

There are columns missing from a table (from a CSV/PDF export file).

More than one item in the Email and Telephone number field types

I am Master admin (Main administrator), but I cannot see all the tabs/items in the system.

There is a tab missing from the menu.

Strange characters appeared during data import from a CSV file.