Technical support status cannot be verified


If technical support cannot be verified, most likely it is due to DNS malfunction. In ISPadmin, DNS servers are located in /etc/resolv.conf. Check their accessibility and functioning, or enter different DNS servers, if needed.


nano /etc/resolv.conf


Malfunctioning web server could be another reason. Restarting it should resolve the issue:


 /etc/init.d/apache2 restart


Another error example is that ISPadmin server cannot contact our server with updates on port 80. In this case, verify communication at IP



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